• Reporting to Regional Contracts Manager / Operations Director

 

Prime Objective of Role
 

• To manage the technical and commercial activities of the project and successfully manage the relationships with Clients, facility users, supply chain partners and shareholders; and
 

• To deliver the agreed business strategy for the project/s in the portfolio

 

Main Job Functions
 

• To deliver the PFI contract obligations through its sub-contracts, to ensure it operates properly and in accordance with the project and financial agreements;
 

• To provide senior leadership, strategic and technical input and build sustainable relationships with all stakeholders; 
 

• To support to your colleagues and contribution to the development and growth of the Company is expected.
 

• To represent the company and the project company/ies in the portfolio in line with the obligated duties in the relevant Management Services Agreements.

 

Main Duties & Responsibilities
 

Administration Management Duties
 

• Seek to achieve the service objectives and maintain a high level of customer satisfaction
 

• General management to oversee efficient operation of the project/s, including overall responsibility for the co-ordination and performance of the Finance function.
 

• Act as the focal point and liaison for the discharge of the obligations under the contracts
 

• Maintain all Project Company’s records
 

• Management of supply chain and procurement of ad hoc services as required.  This includes the monitoring and quality control of subcontractors and suppliers contractual performance
 

• Preparation & issuance of official Notices and other correspondence under the contract.
 

• Timely preparation of monthly/quarterly reports, Board reports and share/stakeholders memorandums as necessary.
 

• Attend, chair and present at all relevant meetings and minute taking as required.
 

• Manage & work closely with Finance team to ensure delivery of services to the clients
 

• Line management of direct reports
 

• Management of relationships at all levels and promotion of good relationships between all parties at all times
 

• Promotion of the Project Company and its activities in various forums
 

• Promotion of strategy and activities

 

Health & Safety
 

• Responsibility for all relevant H&S issues in the facilities; ensure the working environment is conducive to good H&S practices; and observe the H&S policy.
 

• Produce a monthly H&S statement for the Board and assist the nominated H&S Board Director in the discharge of his/her obligations.  Bring to attention of the Board any significant H&S issue and provide recommendations for addressing these
 

• Assist in the H&S Director’s Audit
 

• Monitoring supply chain H&S performance to ensure the discharge of their statutory obligations and obtaining reports as required
 

• Appointment of H&S Auditor and action any matters arising from audits

 

Technical
 

• Manage commercial activities & ensure Project Company’s interests are protected
 

• Project management of resolution of any facility related technical issues that arise
 

• Involvement in construction or FM issues that arise and provide technical advice with recommendations as required
 

• Ensure the Construction Contractor and/or the FM provider/s fully discharges their statutory and other obligations.  Undertake compliance audits on an agreed periodic basis and maintain the record of such audits
 

• Manage the Payment Mechanism and any deductions arising and/or Warning Notices
 

• Identify significant project risks and maintain the project Issues List and risk register
 

• Bring to the attention and advise the Board of any significant issues arising including production of any separate report as required
 

• Seek approval and commissioning specialist reports as required
 

• Early identification/warning and participate in resolution of any disputes
 

• Manage the variation procedure, by amongst other matters:
 

o assist in the development and clarification of the Authority requirements;
 

o ensure the relevant notices are received and issued in good time;
 

o ensure appropriate supply chain response;
 

o manage, negotiate and co-ordinate the commercial response; &
 

o monitor to closure

• Manage the implications of any change in applicable laws
 

• Ensure the Lifecycle Fund is properly managed and discharged as required or defined by the Project Company
 

• Manage and conduct Benchmarking/Market Testing as necessary
 

• Assist with the placing of project insurances and the administration and investigation of any insurance claims
 

• Manage any shareholder and/or senior funders information requests and/or interface with their Technical Advisors and assist with site visits

 

Business Development & Company Administration
 

• Understand and actively promote the stated Company business ethos & strategy

 

Assist in growing the business by:
 

• enhancing the reputation of the company in effectively managing customer relationships;
 

• seeking  & developing new business opportunities;
 

• keeping abreast of business developments in the industry and competitors;
 

• being aware of and assist in defining best practice; and
 

• foster a team approach with colleagues
 

• Assist in bidding and other business development activities including marketing or other promotion events
 

• Assist and interact with colleagues and peers to help resolve issues of common interest
 

• Provide audits, cover or other assistance from time to time
 

• Conduct & maintain databases and other company systems 
 

• Attendance at Company-wide meetings 
 

• Comply with Company policies, procedures, and QA requirements
 

• Co-operate with any reasonable request as directed

 

Core Competencies and Attributes
 

• Demonstrable leader at all levels, dealing with all stakeholders and act as a role model for direct reports
 

• Experienced Project Manager with programme management skills and an ability to deliver projects within complex contractual frameworks
 

• Experience of line management of professional staff in a manner that empowers people and ensures that they reach their full potential
 

• Able to communicate and influence effectively at all levels, particularly at Board level and able to constructively and pragmatically manage difficult and complex situations - remaining calm and professional at all times
 

• Good interpersonal skills, articulate and capable of interacting with Clients, professionals, trade and the public, coupled with the ability to assertively deal with conflict situations
 

• Exercise good judgment and act strategically
 

• Ability to listen and to work through problems with the aim of formulating solutions or option for Board consideration
 

• Clear concise report writing and good presentation skills
 

• IT literate and able to use word processing, spreadsheet, programming packages and other business software, to a practical level.  In particular Microsoft SharePoint.
 

• Understanding of Health and Safety, Quality and Environmental obligations of the Construction and FM industries
 

• Be knowledgeable of the FM industry
 

• Positive and creative outlook essential.  In particular, an innovative approach to problem solving is highly valued
 

• A risk based approach to managing contract
 

• Degree or similar qualification in a relevant subject and/or membership of a Professional Body
 

• Be able to meet strict deadlines through appropriate time management and prioritisation
 

• Good working knowledge of the commercial, operational and legal risks associated with large complex contracts and although a knowledge of PFI is a distinct advantage it is not essential

 

Please telephone Robert Ferrari for a preliminary discussion, or e-mail your CV in strict confidence to robert@ashbrittle.com