Contracts and After Sales Manager
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| Job Type | Permanent |
| Location | Chelsea |
| Area | London , UK |
| Sector | Other Construction Roles |
| Salary | Upto £55k + Pension + Healthcare |
| Currency | GBP |
| Start Date | Immediate / 1 Month |
| Advertiser | Robert Ferrari |
| Telephone | 01727 854 054 |
| Job Ref | RF2223 |
- Description
- A high end residential contractor new build and refurbishment contractor and developer are currently looking for an Small Works After Sales Contract Manager to manage all Small Works projects together with After Sales & Maintenance
Job Description
Short-term Planning and Monitoring
Agree job programmes with Site Managers and monitor progress. Communicate programme and subsequent changes to all affected parties
- Intervene and agree action plans to recover delays where possible.
- Ensure timely request for and delivery of all information that is on the programme critical path.
- Identify variations to contract that will impact on the programme and ensure programme is revised and they are recorded to accommodate them.
- Compile reports as required, demonstrating progress against programme and budget.
Procurement
- Compile procurement schedules.
- Ensure enquiries and/or tender packages are sent to sub-contractors and suppliers so that orders can be placed in time to meet programme.
- Select sub-contractors to ensure level of competence and size of existing workload are consistent with the nature of the contract.
Finance
- Monitor job costs and progress against budget, and make sure the valuations are submitted on time.
- Ensure in-coming invoices or applications for payment from sub-contractors and labour agencies are checked and signed off to release payment. Ensure all variations are identified.
- Compile, submit and negotiate agreement of the final contract account.
- In conjunction with the Financial Controller, manage any insurance claims arising from the contract.
- Represent the company at site meetings, with the Site Manager.
- Take and distribute meeting minutes when it is agreed as the company’s responsibility to do so.
- Maintain a flow of timely information to the client as to progress and cost.
- Receive client/architect instructions and communicate them to all those affected.
- On completion and hand-over, ensure in advance that the Contract Administrator has compiled the Service Manual for the contract containing all relevant information, user instructions and guarantees and arrange for its delivery to the client once you have checked and are satisfied complete.
Operations and Work-force Management
- Monitor organisation and methods to ensure maximum efficiency. Ensure that an adequate workforce is available to enable completion of contracts to programme, whilst minimising payroll cost.
- Provide technical support to Site Managers, and hold progress review meetings and review labour requirements with them.
Client Relations & Liaison(including clients’ professional representatives)
- Represent the company at site meetings, with the Site Manager.
- Take and distribute meeting minutes when it is agreed as the company’s responsibility to do so.
- Maintain a flow of timely information to the client as to progress and cost.
- Receive client/architect instructions and communicate them to all those affected.
- On completion and hand-over, ensure in advance that the Contract Administrator has compiled the Service Manual for the contract containing all relevant information, user instructions and guarantees and arrange for its delivery to the client once you have checked and are satisfied complete.
Operations and Work-force Management
- Monitor organisation and methods to ensure maximum efficiency. Ensure that an adequate workforce is available to enable completion of contracts to programme, whilst minimising payroll cost.
- Provide technical support to Site Managers and hold progress review meetings and review labour requirements with them.
- Ensure all personnel recruitment and induction procedures are completed to ensure compliance with relevant legislation, e.g. “Right to Work”, Inland Revenue Construction Industry Scheme, Health and Safety at work.
- Liaise with sub-contracted trades to ensure good relations are maintained and our performance requirements are clearly communicated. Review sub-contractor performance on completion of contracts, giving feedback where appropriate.
- Responsible for Site Manager appraisals.
Quality Control and Compliance
- Monitor methods and output to ensure that required quality standards are achieved at minimum cost, and that the requirement for snagging is minimal.Quality control should be assessed and addressed to ensure work is being carried out to the required high standard.
- Communicate snagging list to all affected parties, monitor for timely completion and obtain client sign-off.
- Monitor output to ensure compliance with Building Regulations and any other prevailing legislation.
Health & Safety Compliance
- Monitor site practices and routines to ensure compliance with relevant legislation and regulations, including the company H&S Policy, to minimise the likelihood of accidents and the resulting fines and compensation claims. Use external company H&S resource if required.
- Ensure training needs are identified and implemented arrange for personnel to attend such courses as are necessary.
- Carry out monthly site inspections and record.
General
- Carry out such other duties as are consistent with the job-holder’s knowledge and skills and are necessary for the satisfactory completion of contracts or for attainment of the goals of the business.
- Send project completion information certificates, retention information and surveys retention amount to After Sales Co-Ordinator.
- Manage and support the After Sales Co-Ordinator in the execution of planned and reactive maintenance and maintenance contracts.
- The candidate should have good organisational skills, good communication skill both written and oral as they will be dealing with clients as well as sub-contractors.
Salary around £50K - £55K + company pension + the offer of inclusion in our company health insurance
Please contact Robert Ferrari for a preliminary discussion or email an up to date CV in strict confidence